FAQ

Learn More About Our Best Rated Stair lifts!

Will a stair lift system fit my particular staircase?

Our systems have been designed to be extremely versatile, and fit into virtually any home. A wide selection of models enables installation on both standard and narrow staircases, and flexible designs make it easy to accommodate curved stairs, multiple floors, intermediate landings, and even spiral staircases. Smart parking options also allow the stair lift to be parked in a convenient location, providing easy access to doorways and stairs.

Can stair lifts be installed outside?

Yes. We offer outdoor models that can withstand harsh environments and weather conditions and are easy to install.

How will the stair lift be fitted into my home?

One of our representatives will visit your home and perform measurements to ensure a perfect fit. Using robust mounting brackets, the stair lift system will be attached to the stairs themselves and not to your walls.

Does the power in my home need to be modified to run my stair lift?

Not at all. All of our stair lifts are powered by a standard household outlet of 110V.

What happens if the power goes out?

All stair lifts are operated by battery, and in the event of power failure, they will continue to function for up to ten cycles going up and down your stairs. While the stair lift is parked, it receives a continuous charge to ensure maximum battery life.

Can insurance reimburse me for any stair lift costs?

While Medicare doesn’t cover the cost of installation, you might be able to find reimbursement solutions through your insurance, state aid like Medicaid, workers compensation, vocational rehabilitation grants, government grants, church groups, fraternal organizations, and service groups.

What safety features are built into the stair lift?

All of our stair lifts feature seven safety sensors that immediately and automatically stop the lift if anything is in its path. We also have an emergency stop button and hold-to-run buttons that give you personal control of your stair lift. Additionally, seatbelts are available for use while in transit.

How easy are stair lifts to use?

Stair lifts have been designed with ease of use in mind. You can control it yourself with convenient arm-mounted controls, or a caregiver can use remote controls located at the top and bottom of the stairs to safely operate the lift. All stair lifts also feature a swiveling seat that makes mounting or dismounting safe and convenient.

How long does installation take?

Our technicians can usually perform an installation in as little as two hours. Depending on the complexity of your staircase, a curved stair lift may take approximately four hours. After installation, your technician will show you everything you need to ensure your comfort with operating the system.

Can I install the stair lift myself?

For warranty and safety reasons, Sansbury Medical Stair Lifts does not endorse or warrant installation by any unauthorized technicians or third-party installers.

What if I forget to charge my stair lift?

Audible and visual signals will let you know if your system is not charging. Make sure the power supply is always switched on. If your battery goes totally dead, it might need to be replaced.

Do I need to redecorate after my stair lift is installed?

In most cases, no, since the stair lift is fitted to the stairs, and not your walls. While you might need a handrail moved or window ledge reduced, it’s not usually necessary.

What if I want new carpeting?

Your stair lift can be removed and reinstalled to allow for new carpeting.

How long do I have to wait for my stair lift?

It all depends on which model you order. We know a stair lift can dramatically change your life, which is why we offer the shortest wait times on the market.

What areas do you serve?

We serve Staten Island and the surrounding areas. Contact us to see if we can come to your home!

Get started with the best rated stair lifts! Give us a call or submit a request for a quick quote today.